Disconnect your Apple device from your connected devices and iCloud. For detailed instructions, refer to the Removal Guide.
Step 2
Visit any iStudio store (excluding Airport Terminal locations) for a device assessment.
Step 3
Receive the trade-in value of your device and immediately apply it towards the purchase of a new device.
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Please contact us at [email protected] if you have other enquiries. Trade-in program is provided by "Carousell".
Frequently Asked Questions
What do I need to bring along?
You will be required to bring your charger and cable for laptops.
What if I do not like the value after assessment?
You can choose to not accept the trade-in value, but the value shown is final.
Can multiple devices be traded in during the same transaction?
Unfortunately, only one device can be traded in per transaction.
Do I get to keep the memory card from the trade-in devices?
We recommend that you remove and keep all your memory cards before you trade-in a device
Would I be able to get back my old device back after the trade-in?
You would not be able to retrieve your old device as all trade-ins are final. Prior to trading in your device, we recommend backing up all your important content such as contacts, photos, videos, etc.
Can I trade-in my device if it does not work?
We would not be able to assess your device if we are unable to power on your device.
What if my device is not found in the trade-in device list?
You can head down to our stores to get your device assessed by our iStudio Experts to check if it is accepted.
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Terms and Conditions
Customer affirms that s/he is at least legally 18 years of age.
"Customer" means the undersigned that is the owner of the Product or has been authorised by the owner of the Product to make decisions on the Product.
The Trade-in programme is provided to iStudio customers by Laku6 as a third party company. Apple is not a party in the transaction.
Laku6 and iStudio reserve the right to refuse, cancel, or limit the programme for any reason and may change these terms and conditions at any time without prior notice.
The Programme is provided for lawful purposes only, to the extent permitted by law, Customer agrees to indemnify iStudio, Laku6, its affiliate and any of its directors, officers, employees, affiliates, subsidiaries or agents from and against claims brought against any of them arising from Customer's breach of terms and conditions of the Programme.
iStudio trade-in programme is only available at all iStudio stores (excluding Airport Terminal Stores)
Total trade-in value is not transferable.
iStudio reserves the right to refuse any customer's eligibility at any time in its discretion in the even of such customer's breach or suspected breach of any of the terms and conditions herein without prior notification or any liability to such customer whatsoever.
iStudio reserves the right to vary any term or condition. iStudio will, where it is practicable to do so, give customers advance notice (which may be through written notice, electronic mail letters, iStudio website, or such other forms as iStudio deems appropriate) of such changes.
This iStudio Trade-in programme is limited to one (1) device per eligible trade-in.
Why Shop Online
Click & Collect
Check the stocks availability, order on the way and simply pick-up when you reach.
Local Delivery
Enjoy complimentary delivery for orders with a minimum spend of $250.
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PALAPATOTO Solusi Tuntas untuk Segala Urusan Pengisian Saldo Digital
PALAPATOTO hadir sebagai solusi tuntas untuk segala urusan pengisian saldo digital. Setiap transaksi adalah bukti kesempurnaan—proses lengkap yang mengalir tanpa hambatan, kemudahan yang menghapus segala kerumitan, dan layanan andal yang menjadi benteng kepercayaan di setiap langkahmu.
Proses Lengkap, Tanpa Celah
Setiap urusan top-upmu terangkum dalam satu alur yang utuh dan terintegrasi. Tak ada yang terlewat, tak ada yang terbengkalai—semua berjalan mulus dari awal hingga akhir.
Transaksi Mudah, Layanan Andal
Kemudahan adalah bahasa utama PalapaToto. Setiap klik adalah gerakan pasti, setiap transaksi adalah janji yang ditepati dengan layanan yang kokoh dan terpercaya.
Kesimpulan
PALAPATOTO adalah jawaban final untuk semua kebutuhan top-up digitalmu. Proses lengkap, transaksi mudah, dan layanan andal—semua bersatu di sini. Tuntaskan urusan top-upmu dengan solusi terbaik sekarang!
Pertanyaan Seputar PALAPATOTO
PALAPATOTO hadir untuk menjawab semua kebutuhan pengisian saldo digital dalam satu alur utuh. Tidak ada yang terlewat, tidak ada yang terbengkalai—semua urusan top-up terselesaikan dengan sempurna tanpa perlu pindah ke tempat lain.
Proses lengkap di PALAPATOTO adalah alur terintegrasi dari awal hingga akhir. Setiap tahapan dirancang berurutan dan saling menyambung, sehingga kamu tidak perlu khawatir ada langkah yang terlewat atau terhambat.
Kemudahan adalah bahasa utama PALAPATOTO. Setiap klik terasa ringan dan intuitif, tanpa perlu belajar hal baru. Transaksi yang rumit disederhanakan menjadi gerakan pasti yang bisa dilakukan oleh siapa saja.
Keandalan PALAPATOTO lahir dari konsistensi dan kepercayaan. Setiap transaksi adalah janji yang ditepati, setiap proses berjalan sesuai rencana—tanpa drama, tanpa kejutan yang tidak diinginkan.
Tentu. PALAPATOTO dirancang untuk menjadi satu tempat bagi semua urusan top-up digital. Apapun kebutuhanmu, semua terangkum rapi dan terselesaikan dengan cara yang sama mudahnya.
Testimoni Member PALAPATOTO
A
Ardiansyah
Member sejak 2025 •
Jakarta
Semua urusan top-up saya selesai di sini. PALAPATOTO benar-benar solusi yang saya cari selama ini.
R
Rangga
Member sejak 2025 •
Surabaya
Prosesnya lengkap, tidak ada langkah yang terlewat. Saya merasa tenang karena semua berjalan sesuai rencana.
B
Bunga
Member sejak 2025 •
Medan
Transaksi terasa begitu mudah. Bahkan untuk urusan yang rumit sekalipun, PALAPATOTO membuatnya terasa sederhana.
S
Supriyadi
Member sejak 2025 •
Bali
Layanan yang andal membuat saya tidak pernah ragu. Setiap kali transaksi, saya selalu yakin semuanya akan beres.
A
Alvin
Member sejak 2025 •
Arif
Tidak perlu pindah-pindah tempat lagi. PALAPATOTO menuntaskan semua kebutuhan saya dalam satu alur.
L
Lintang
Member sejak 2025 •
Bali
Yang paling saya suka adalah kepastiannya. Tidak ada keraguan, yang ada hanya keyakinan bahwa urusan saya selesai dengan baik.
Prices include 9% GST but exclude shipping costs.
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